788bet Privacy Policy – How We Keep Your Information Safe

1 Introduction

Welcome to 788bet. As a trusted online gaming platform, we treat every user's privacy with the utmost importance. This Privacy Policy explains how 788bet collects your personal data, what it is used for, and how securely it is stored.

By using the 788bet website, mobile app, or any other service, you are considered to have agreed to this Privacy Policy. Please read it carefully before using our services.

2 What Information We Collect

788bet only collects information that is necessary to deliver the best possible service. We do not collect anything beyond what is needed.

Directly Collected Information

• Personal Identity Information: Full name, date of birth, gender.
• Contact Details: Mobile number, email address, current address.
• Identity Verification Information: National ID number or passport number (as part of the KYC process).
• Financial information: Mobile banking number (bKash, Nagad, Rocket), bank account details.
• Account Information: Username, encrypted password, security questions.

Automatically Collected Information

• Device information: Device type, operating system, browser version.
• Network information: IP address and Internet Service Provider.
• Usage Information: Page visits, session duration, click patterns.
• Transaction Information: Deposit and withdrawal history, betting activity.
• Log Information: Login time, login location, failed login attempts.

3 Use of information

788bet uses the data it collects solely for specific, legitimate purposes. Your information is never misused.

788bet never sells your data to advertisers or any third party. You can unsubscribe from marketing messages at any time.

4 Data sharing policy

788bet does not share your personal data with third parties as a matter of policy. However, sharing may be necessary in the following limited circumstances:

• Payment Provider: Payment gateways such as bKash, Nagad, Rocket, and banks receive only the information required to process a transaction.
• KYC Partner: Authorized verification service providers for identity verification.
• Law Enforcement: We may be required to share data in response to a court order or government directive.
• Technology Partner: Server hosting, cybersecurity, and analytics service providers — all bound by a confidentiality agreement with 788bet.

5 Cookies Policy

The 788bet website uses cookies and similar tracking technologies. Cookies store small data files in your browser that help improve your experience.

Cookie types

• Essential Cookies: Maintaining login sessions and security verification are essential — the site cannot function properly without them.
• Functional cookies: Remembering your preferred language, theme, or settings.
• Analytics Cookies: To collect usage statistics such as most visited pages and time spent on site (via Google Analytics or similar tools).
• Security cookies: To detect suspicious login activity or bot behavior.

6 Data security measures

788bet uses industry-leading technology to keep your data secure. Our security operates on multiple layers:

• SSL/TLS Encryption: All data transmissions are encrypted with 256-bit SSL.
• Password Hashing: Your password is never stored in plain text — we use the bcrypt hashing algorithm.
• Two-factor authentication (2FA): OTP-based login verification for an extra layer of security.
• Firewall & DDoS Protection: Continuous security monitoring at the server level.
• Regular security audits: Periodic penetration testing conducted by third-party security experts.
• Data backup: Regular encrypted backups stored on separate, secure servers.

7 Data retention period

788bet does not retain data longer than necessary. Retention periods depend on the type of data and applicable legal requirements:

• Account Information: For the duration the account is active and up to 5 years after closure.
• Transaction Records: Up to 7 years, in accordance with financial regulatory requirements.
• KYC Documents: Up to 5 years after account closure.
• Log Data: Typically 12 months, or longer if required for security investigations.
• Marketing Consent: Until withdrawn.

Once the retention period expires, data is securely deleted or anonymized.

8 Your Rights

As a 788bet user, you have several important rights over your own data:

9 Minor Protection

788bet strictly does not provide services to anyone under 18. Collecting personal data from minors is against our policy.

• Age is verified at the time of registration.
• If there is any doubt, age is re-verified through KYC documentation.
• Any data found to belong to a minor is immediately deleted and the account is closed.
• Parents can contact our support team to report concerns about a minor's account.

10 Third-party services

788bet works with a number of trusted third-party services such as payment gateways, analytics tools, and cybersecurity software. Each of these parties maintains its own privacy policy.

• Payment Gateway: bKash, Nagad, Rocket, and bank services receive only the minimum information needed to complete a transaction.
• Analytics Services: Anonymized data is used to monitor and improve site performance.
• KYC Services: Only a controlled amount of documentation is shared for identity verification purposes.
• Live Chat Software: Support conversations may be recorded for quality improvement purposes.

788bet enters into Data Processing Agreements (DPA) with all third parties to ensure your information remains protected.

11 Policy updates

788bet may update this Privacy Policy as needed. When changes are made:

• The "Last Updated" date at the top of the policy will be revised accordingly.
• For significant changes, you will be notified via your registered email or app notification.
• Continued use of the site after any changes takes effect will be considered acceptance of the updated policy.

12 Get in Touch

For any questions, requests, or complaints regarding the Privacy Policy, please contact 788bet:

• Email: [email protected]
• Live Chat: Click the chat button at the bottom right of the site (active 24/7)
• Response Time: Usually within 24–72 hours